How to

Change or cancel your appointment

There are a number of ways you can change or cancel your appointment.

Patient Portal 

The easiest way to keep track of your appointments.

Login or sign up to our Patient Portal

  • View and manage your upcoming appointments

  • View your appointment letters

  • Update your communication preferences.

  • Secure login via NHS App

Online form

Use our online form: Change appointment form

e-referral appointments

If you have been referred to a specialist by your GP and you have an appointment reference number and a password you can change or cancel your appointment via the e-Referral Service website or call 03456 088 888

Appointments in next 24hrs

If your appointment is in the next 24 hours: Please ring the phone number shown on your appointment letter as soon as possible.