How to
Change or cancel your appointment

There are a number of ways you can change or cancel your appointment.
Patient Portal
The easiest way to keep track of your appointments.
Login or sign up to our Patient Portal
View and manage your upcoming appointments
View your appointment letters
Update your communication preferences.
Secure login via NHS App
Online form
Use our online form: Change appointment form
e-referral appointments
If you have been referred to a specialist by your GP and you have an appointment reference number and a password you can change or cancel your appointment via the e-Referral Service website or call 03456 088 888
Appointments in next 24hrs
If your appointment is in the next 24 hours: Please ring the phone number shown on your appointment letter as soon as possible.