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Storm Ciaran

Following the Met Office’s warnings ahead of Storm Ciarán, which is due to affect the south of England today (Thursday 2 November) East Kent Hospitals is urging everyone to take care over the next 24 hours, and to please use NHS services responsibly.

We are urging people to support the NHS by using the right health service to meet their needs, and help to ensure emergency care is available for those in most need by taking the following actions:

  • Only use 999 and emergency departments for serious or life-threatening emergencies.

  • Instead of emergency departments, please use an alternative service such as NHS 111 either online or by phone, or a minor injury unit or urgent treatment centre for urgent health concerns that are not a life-saving emergency.

  • Appointments will still continue unless you hear directly from the team. Plan your routes and allow extra journey time for any pre-planned medical appointments. We are aware of trees affecting the roads surrounding our sites which may cause additional traffic and delays.

  • Know it may take longer to be seen for some planned medical appointments to allow for everyone to get there safely.

  • Know it may take longer than expected to be seen and treated for those patients who attend emergency departments, but do not have time-critical or life-threatening conditions.

The latest official advice and forecast from the Met Office is available, and further official advice on staying safe is below:

You can keep up today with the latest flood warnings at GOV.UK.

If the weather is severe, and you do have to travel, plan your journey carefully, allow more time than you would usually give yourself, and please stay safe.