Parking
Find out about pay on foot charges, pay and display parking charges, parking rules and help.
Please note we will never phone you to request payment for outstanding parking charges. If you receive a phone call asking for money for parking at our hospitals, do not pay them.
If you have any concerns, please contact our Parking Administration Office directly on 01303 852732.
Pay on foot parking
Charges
£2.30 for the first hour
20p for every additional 12 minutes after the first hour
Maximum charge of £10 per 24-hour period
Free for up to 20 minutes.
Motorcycles & mopeds - free (please use designated motorcycle bays).
Please see below for details on concessions and purchasing a weekly permit.
How to pay
On approaching the entry barrier, press the green button to take a ticket.
Before returning to your vehicle, you will need to insert the ticket in to one of the Pay Stations which calculates how long you have stayed and how much you need to pay.
On exiting, insert the ticket into the machine to lift the barrier.
Pay & Display parking charges
0 - 1 hours £2.00
1 - 2 hours £3.00
2 - 3 hours £4.00
3 - 4 hours £4.00
4 - 5 hours £5.00
5 - 6 hours £6.00
6 - 7 hours £7.00
7 - 24 hours £8.00.
Pay and display charges may also be paid by phone via RingGo. Details are posted on pay and display machines. Please note there is an additional 20p charge for using this service and optional fees (10p each) for SMS confirmation/reminder messages.
Disabled parking, weekly permits and other concessions
Designated bays are provided close to all our hospital entrances for the exclusive use of blue-badge holders at no charge.
Please clearly display the blue-badge in your vehicle at all times.
If you are a blue-badge holder and park in our barrier-controlled parking areas, you must pay the exit fee before leaving the hospital.
Frequent attenders
If you are attending the hospital for clinical care and have to attend for your care three times or more per month for three consecutive months, you may be eligible for free parking. A 'month' is defined as a period of 30 days. Please speak to the reception staff in the area you are attending for further details.
Parents of children staying overnight
Parents or guardians of a child or young person, under 18 years of age, who is admitted as an inpatient at hospital overnight are eligible for free parking between the hours of 7.30pm and 8am while visiting the child. This would apply to a maximum of two vehicles. Please speak to the reception staff in the area you are attending for further details.
Weekly parking permits
If you need to visit the hospital several times over an extended period, our £12.00 weekly parking permit can cut the cost of parking in the barriered car parks.
Income from parking
All income from our parking charges, after running costs and car park maintenance and improvements, is reinvested by the Trust into supporting patient care at East Kent Hospitals. We do not profit share with any 3rd party private operator, although we do use systems and equipment provided by an accredited car park management service provider.
Parking
Parking terms and conditions
1. Unless directed to do so by a member of the parking team, parking (including stopping and waiting) is prohibited in the following areas (these rules also apply to blue-badge holders):
On double yellow or red lines and all hatched areas
In ambulance bays or In proximity to fire access routes, fire escapes or emergency exits
On access roads, pathways and grassed verges
At bus stops and delivery bays.
In any area not designated for parking, including areas cordoned off with cones/barriers.
2. All patients and visitors must use areas designated for visitor parking (not staff parking):
If using a 'pay-on-foot' car park - take a ticket upon entry and pat at a Pay Station before returning to your vehicle. Then proceed to the exit barrier. Charges are displayed on tarrif boards at the entry barrier, and on the pay station
In selected areas indicated as 'pay & display', the ticket must be purchased upon arrival and displayed in the windscreen or via cashless payment app. Charges are displayed on tarrif boards at the pay machines.
3. Only vehicles displaying a valid blue-badge may park in the designated disabled bays
4. Motorcycles must park in designated motorcycle areas and not in car park bays
5. No vehicle shall occupy a drop-off bay for longer than 15 minutes (no return within 1 hour). Some drop-off bays are signposted NO WAITING in which case, the 15 minute period does not apply
6. Failure to follow these terms and conditions will result in the issue of a £35 Parking Charge Notice (PCN). If no payment has been received after 28 days the registered keeper details will be requested from the DVLA in relation to the unpaid charge, and further charges may be added during the recovery process
7. The Trust does not accept responsibility for any theft or damage to vehicles and/or their contents. Vehicle security is the responsibility of the owner/driver.
Need help?
Our car parks are patrolled on a daily basis by members of the Trust’s Parking Team who will be able to help resolve parking issues. They are available from 8am to 4pm Monday to Friday.
The main Parking Administration Office is available from 8am to 4pm Monday to Friday, and can be contacted on 01303 852732.
There is also a 24/7 car park helpdesk available via the intercom buttons on each entry/exit barrier or at the pay stations.
Where to find parking attendants
William Harvey Hospital
Cabin opposite the main hospital entrance 07976 364619 or 07976 364616.
Queen Elizabeth The Queen Mother Hospital
Cabin on the St Peter’s Rd side 07976 364621 or 07976 364610.
Kent & Canterbury Hospital
Cabin opposite the Fracture Clinic entrance 07976 364613 or 07976 364614.
Buckland Hospital
See Reception staff - 01303 852732.
Royal Victoria Hospital
See Reception staff - 01303 852732.
Other
To contact the intercom operator call 07827 662193.
For non-urgent enquiries, please email the team at ekh-tr.travelsmart@nhs.net.